1988bo Privacy Policy — Player Data Protection in Malaysia

1988bo collects two main types of information from members: information you provide directly during registration and platform use, and information collected automatically through standard tracking technologies.

Information you provide directly:

• Full name as shown on your identification document
• Malaysian identity card number (MyKad) or passport number
• Date of birth for age verification (must be 18 years or older)
• An active email address
• Malaysian mobile phone number
• Residential address in Malaysia
• Bank account or e-wallet details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX) for deposit and withdrawal purposes

Automatically collected information:

• IP address and geographic location information
• Browser type and version
• Device type (smartphone, tablet, laptop)
• Device operating system
• Pages visited and time spent on the 1988bo platform
• Betting activity records and transaction history
• Session data and login information

All information collected by 1988bo is used responsibly for specific, legitimate purposes. We do not use your data for anything beyond what is stated here:

1988bo does not use your personal data for automated decision-making that affects your rights without human involvement. Any significant decisions relating to your account — including suspension or closure — are subject to review by our compliance team.

1988bo continuously invests in security infrastructure to ensure all members' personal data is protected at all times. Our technical and organisational measures include:

• Data encryption in transit: SSL/TLS 256-bit encryption for all communications between your browser or app and 1988bo's servers
• Data encryption at rest: Sensitive data such as financial information and identification numbers are encrypted at rest within our databases
• Multi-factor access controls: All 1988bo staff with access to internal data systems are required to use two-factor authentication (2FA)
• 24/7 security monitoring: Our systems are continuously monitored to detect any suspicious activity or intrusion attempts
• Regular security audits: The 1988bo platform undergoes regular penetration testing and security audits conducted by independent third parties.
• Staff Training: All 1988bo staff who handle personal data undergo regular data protection training

In the unlikely event of a data breach involving your personal information, 1988bo will notify you within the timeframe prescribed by applicable law and take immediate remedial action.

1988bo does not sell, rent, or disclose members' personal information to third parties for marketing purposes. However, there are limited situations where we may need to share certain data with trusted third parties:

• Payment service providers: Transaction information required to process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX is shared with the relevant payment processors. These providers are bound by strict data protection agreements with 1988bo.
• Licensed game providers: Game session information required to deliver live casino, slots, and table games is shared with accredited providers. No complete personally identifiable information is shared.
• Regulatory authorities: 1988bo fully complies with all lawful information requests from competent authorities in accordance with applicable Malaysian law.
• Companies within the same group: Information may be shared with affiliated companies within the 1988bo group for internal operational purposes, subject to equally stringent data protection agreements.

1988bo uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: We collect anonymous information about how you use the 1988bo platform — including most-visited pages, response times, and similar metrics — to help us continuously improve the user experience.
• Functional Cookies: Remembering your preferences such as language, currency, and display settings to deliver a more personalised experience.
• Analytics Cookies: Helps us understand, in aggregate and anonymised form, how users interact with the 1988bo platform for product development purposes.

You can manage your cookie preferences through your browser settings at any time. However, disabling certain cookies may affect the functionality and your experience on the 1988bo platform. For more information on managing cookies, refer to the help documentation of your browser.

1988bo retains your personal data for as long as your account remains active, and for any additional period required by law or legitimate business needs. Specifically:

• Active account data is retained for as long as your account remains open and active
• Following account closure, financial transaction records and identity verification information are retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements
• Customer support communication data is retained for 3 years following the last interaction
• Anonymous analytics data is retained for 2 years for platform improvement purposes

Once the specified retention period has elapsed, 1988bo will securely delete or anonymise your personal data in a manner that prevents recovery. You may request early deletion of your data by contacting our privacy team, subject to any retention requirements mandated by law.

As a 1988bo member, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):

To exercise any of the above rights, contact the 1988bo privacy team by email at support@1988bo.click, stating the right you wish to exercise along with your identity verification details. We will process your request within 30 business days.

1988bo takes the utmost care in handling members' financial information. When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), transactions are processed securely through a licensed payment gateway that complies with PCI-DSS (Payment Card Industry Data Security Standard).

Key things you need to know about your financial data at 1988bo:

• 1988bo does not store full bank account numbers or credit/debit card details on our servers
• All payment processing is handled through certified third-party payment gateways
• Only the information necessary for verification and transaction records is retained by 1988bo
• Withdrawals are only processed to the account or e-wallet registered under the same account holder's name — this is a security measure to protect you from fraud
• All deposit and withdrawal transaction records are retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements

The 1988bo platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18. Our registration process includes age verification, and we reserve the right to request supporting documents to verify the age of any member where necessary.

If you discover that someone under the age of 18 has registered an account with 1988bo, please contact us immediately at support@1988bo.click. We will investigate the matter promptly and take appropriate action, including account closure and deletion of all associated data.

To parents and guardians: we encourage you to speak with your children about online safety and to use parental control software to restrict access to betting sites. Visit our Responsible Gaming us for additional resources and guidance.

1988bo reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or updated platform features. Any changes will be published on this page with a clear update date.

For material changes — those that significantly affect how we use your personal data — 1988bo will notify you by email or in-platform notification at least 14 days before the changes take effect. Your continued use of the 1988bo platform after that date constitutes acceptance of the amended policy.

We encourage you to review this Privacy Policy periodically. The date of the most recent update is always displayed at the top of this page for your reference.

If you have any questions, concerns, or requests regarding this Privacy Policy or how 1988bo handles your personal data, please contact us through the following channels:

• Privacy Email: support@1988bo.click — please include "Privacy Enquiry" in the subject line of your email
• Live Chat: Available 24/7 directly on the 1988bo platform — click the chat icon at the bottom corner of your screen
• FAQ: Visit FAQ page us for answers to the most frequently asked privacy questions

The 1988bo privacy team is committed to responding to all personal data enquiries within 5 business days. For formal data rights requests under the PDPA, we will process your request within 30 business days as required by law.

You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you are dissatisfied with how we have handled your privacy-related request, provided you have first contacted 1988bo directly.